1.Why are there no prices on the website?
We offer an exceptional variety of basic models, but we especially insist on making furniture personally for each of our customers according to personal dimensions and preferences.
We offer furniture made of all possible materials:
- Solid wood (poplar, linden, cham, beech, ash, oak)
- MDF natural veneer
- MDF solid painting
- Laminated chipboard
- Glossy and acrylic panels
All these materials imply huge tables with prices,which are not facilitating customers.
Price determining factor is also the type of staining – wood color, full staining, the presence of aging effect, patina, wood structuring.
We respond to all inquiries placed until 14:00 during the day, and later – until 9:00 the next day.
Please do not ask us for prices over the phone.Pricing is complicated, there are many contingencies and for this reason we would like to offer a price in writing – this is a document that for us is a matter of honesty and responsibility.
2.What is the price of a kitchen?
In order to price accurately and correctly , please provide us with the following information :
- Dimensions of the walls on which the kitchen will be located.
- Photos of the room.
- Kitchen style – you can specify the number of the kitchen from our website that you like; materials to use.
- Position of water supply and drain.
- Where will be the air outlet of the hood.
- El. appliances you want to be built into the kitchen – free-standing or built-in.
- Type of extractor hood – full built-in; pull-out panel; chimney type; built-in countertop.
- Type of countertop – thermal countertop; granite; technical stone
- Type of kitchen back – thermal back; tiles; granite; technical stone; printed glass
- Presumed coloration
3.Is there a danger that the solid wood furniture will split, warp or deform?
Natural wood is a dynamic material, but our technology of processing and drying the wood reduces the risk to an insignificant percentage of the claim – less than 1%.
The situation that we can not cope with is the presence of a large percentage of moisture in the room – with rapid construction and sealing the moisture inside the premises from the external insulation, with not dried floor screed, plastering and painting, with leaks in the room.
The presence of moisture in the room is a bigger problem for your health and a good environment for moulds and are life threatening – in such a situation the use of dehumidifiers is a must.
4.How do I order furniture?
- Please e-mail us with a description of the furniture you would like , the materials to be used.To get an idea of the style of furniture,please provide a photo number you like.We will need room dimensions and a rough layout of the furniture as you like.Where the home is located and your contact.
- We will offer you a preliminary price and a deadline.
- If you agree, we will schedule a date for a designer visit.The designer visit is done when the floor is ready and the walls are plastered.
- We prepare a draft, which we discuss and eventually you accept.
- Your visit to our exhibition hall will be extremely useful
- We sign a contract for the manufacture of furniture
- Delivery and installation of the furniture
5.Providing transport, bringing the furniture into the room, installation?
- The delivery of the furniture is carried out by transport companies specialized in the transport of furniture.We are responsible for the packaging and arrangement of the furniture in the vehicles.
- Bringing the furniture into the room is the customer’s responsibility – for larger cities we can assist in hiring a moving company.
- The assembly of the furniture is carried out by our assembly groups.
6. What is the deadline for the furniture ?
The standard period is 30-40 days after signing a contract.
7. Furniture warranty ?
Standard European warranty – 2 years.
8. After-sales support?
It is our duty to ensure the trouble-free use of the furniture we make.